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Shipping is a huge part of an e-Commerce business. One can either absorb the shipping cost into the products, or display it openly to the customer. We chose the latter for two reasons:
We pride in our products and our packaging is handled with the utmost care before it leaves our warehouse. This is so important to us that we have a dedicated person to perform Quality Check (QC) on every shipment that is about to be delivered. We use a number of protective materials to encapsulate the product so it doesn't get damaged on it's way to it's new owner. Some customers might not be bothered much about this, but it is a part of our quality delivering efforts in creating the best experience for our customers.
We offer a number of different shipping methods and prices depending on the item(s) you purchase and the location to which the items will be delivered. Shipping costs are based on the shipping method of choice and the value of the total order. Your total shipping charges will be displayed during checkout prior to the completion of your order.
Delivery times will vary based on the date and time that your order is placed, the amount of time needed for our warehouse to securely package and ship your order, and the shipping method that you choose when checking out on the web site.
For example, if you order an In-Stock item on Monday that leaves the warehouse in 1-2 business days, it should leave the warehouse no later than Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.
Item(s) will be delivered by the following courier services:
Guaranteed next working day delivery (D+1) within our courier partner coverage areas. For areas outside the delivery areas, 2-3 working days standard delivery may apply.
FREE Shipping is automatically applied for orders above RM300 that are delivered within entire Malaysia.
Singapore is our friendly neighbour and it is our privilege to serve the country. We give it so much importance that it has a dedicated section here. For all orders to Singapore, we charge a flat rate that goes towards the entire order when checking out. This means, whether you purchase ONE unit of our products or you purchase 100 units, the shipping cost will always be the same. We have tried to put the cost at it's minimum and we bear the remainder for anything more than what we are charging. This is our token of appreciation to Singapore.